How do I return my order?Updated 5 months ago

To initiate your return, please enter your order number and email address into our Returns Portal. Once completed, follow these simple steps:

1. Download and print the returns label provided.

2. Pack all the items you wish to return, and attach the printed label to the box. You can use the original packaging or another suitable box.

3. Take your package to any authorized Canada Post drop-off location and ship it back to us. Remember, you have 14 days after receiving your label to drop off your package at Canada Post. After this period, your return may be refused or subject to additional charges.

4. Once we receive the items, please allow up to 10 business days for your refund to be processed.