Rose Boreal

Our refund process remains the same regardless of the payment method you use. However, with Sezzle, your refund may take up to 48 days longer to be processed. This is because the funds come from Sezzle, not us. If you have any inquiries about a return, please feel free to email customer service at hello@roseboreal.com.

Our refund process remains the same regardless of the payment method you use. However, with Sezzle, your refund may take up to 48 days longer to be processed. This is because the funds come from Sezzle, not us. If you have any inquiries about a retur

What happens if I need to return something I purchased with Sezzle?

Sezzle

What are the dimensions of the Sustainable Cork Yoga Mat?

What is the thickness of the Sustainable Cork Yoga Mat?

What is the composition of the Sustainable Cork Yoga Mat?

Does the Sustainable Cork Yoga Mat come with any additional accessories?

Are there any harmful chemicals used in the Sustainable Cork Yoga Mat?

How should I clean my Sustainable Cork Yoga Mat?

Can I put my Sustainable Cork Yoga Mat in the washing machine?

Can I put my Sustainable Cork Yoga Mat in the Dryer?

How should I care for my Sustainable Cork Yoga Mat after a workout session?

Do I need to wash my Sustainable Cork Yoga Mat with soap after each use?

How should I store my Sustainable Cork Yoga Mat when I'm not using it?

How can I enhance the grip of my Sustainable Cork Yoga Mat during cold practices?

Is the Sustainable Cork Yoga Mat antimicrobial?

How is the Sustainable Cork Yoga Mat packaged?

Yoga Mat

How does the Cloud Wool Beanie Fit?

What texture does the Cloud Wool Beanie offer?

What is the Cloud Wool Beanie made of?

Are the materials used in the Cloud Wool Beanie ethically sourced?

What is OEKO-TEX and why is it important?

What is ECOCERT and why is it important?

What is the Responsible Wool Standard and why is it important?

What is traceable cashmere and why is it important?

What is GOTS and why is it important?

Where is the Cloud Wool Beanie designed and created?

Where is the Cloud Wool Beanie knitted?

How do I care for the Cloud Wool Beanie?

Can I put my Cloud Wool Beanie in the washing machine?

Can I put my Cloud Wool Beanie in the dryer?

Cloud Wool Beanie

Do your gift cards expire?

Are your gift cards refundable?

How will I receive the gift card?

Gift Cards

What size should I order?

Are your products sustainable?

What does OEKO-TEX® mean?

What are your pants made of?

How often should I wash my RB pants?

What is the best way to take care of my pants?

Can I put my pants in the dryer?

Can I iron my pants if they become wrinkled?

How do I remove stains from my pants?

Can I use fabric softener when washing my pants?

What should I do if my pants start to pill?

How should I store my pants when not in use?

How do I dispose of my pants at the end of their life?

Pants

How long does it take to process my order?

Can I track my order?

Can I change my order?

Can I combine two orders in one shipment and save on shipping costs?

I didn't receive my confirmation email, what should I do?

Can I apply two promo codes at one time?

Orders

Can I apply two promo codes at the same time?

If I just heard about your sale, but it's already over, can I still take advantage of the discount?

I know you have a sale coming up, but I'm going to be away and won't be able to purchase during that time. Can I get a discount code to participate in the sale early?

I'm an RB club member, will my discount stack ontop of your promotions?

Sales & Promotions

Why did you change your name to Rose Boreal?

How is Rose Boreal making a difference?

How does Rose Boreal contribute to reducing textile waste?

What sets Rose Boreal products apart?

About Us

Can I sell your legging in my yoga studio or shop?

Retailers & Partners

Where do you ship?

How long does it take for my order to be shipped?

How long does it take for my order to arrive?

My order status says "delivered", but I haven't received my order. What should I do?

What does carbon neutral shipping mean?

Why is carbon neutral shipping important?

Do I have to pay for carbon neutral shipping?

Shipping

Do you carry inclusive sizes?

My Rose Boreal leggings are too short.

Are leggings made from recycle plastic bottles safe for the environment and our health?

How often should I wash my leggings?

What is the best way to take care of my leggings?

Can I put my leggings in the dryer?

Can I iron my leggings if they become wrinkled?

How do I remove stains from my leggings?

Can I use fabric softener when washing my leggings?

What should I do if my leggings start to pill?

Can I wear my leggings in chlorinated water, such as a swimming pool?

Are Rose Boreal leggings suitable for maternity wear?

How should I store my leggings when not in use?

How do I dispose of my leggings at the end of their life?

Legging

Where can I find RB's meditation app?

How much is the app?

How can I learn more about meditation?

What does the application offer?

Do you offer corporate packages for businesses?

Meditation App

What is Sezzle?

How do I use Sezzle?

Wait! How is there no interest?

When will my order ship if I use Sezzle?

How do I pay off my Sezzle purchase?

What happens if I can't make a Sezzle installment?

Who can become an RB Ambassador?

How do I become an RB Ambassador?

What benefits do RB Ambassadors receive?

What's expected of me as an RB Ambassador?

How do I redeem my ambassador discount?

Can I share my 40% discount with others?

Can the ambassador program terms change?

RB Ambassadors

Do you accept returns?

What condition does my order need to be in for you to accept my return?

Can I return clothes that I've already tried on?

How do I return my order?

Do I need to pay for the return shipping?

I've sent in my return, when will I receive my refund?

What if I had a problem with my order?

If I purchased a product that came with a free item, and return that product can I keep the free item?

What if I've already returned an item from my order, and now I would like to return a second item from the same order?

What is Shop Now?

Returns

How often should I wash my RB swimsuit?

What is the best way to take care of my swimsuit?

Can I put my swimsuit in the dryer?

Can I use fabric softener when washing my swimsuit?

How do I remove stains from my swimsuit?

What should I do if my swimsuit starts to pill?

How should I store my swimsuit when not in use?

Swimsuits

What is Rose Boreal's Mission?

How can customers contribute to Rose Boreal's sustainability efforts?

How are Rose Boreal products manufactured?

What does it mean to be ethically made?

How do you ensure the products you're using are ethical and sustainable?

What materials are used in Rose Boreal's products?

Why does Rose Boreal use recycled and natural fibers?

How does Rose Boreal address waste in its production process?

How is Rose Boreal low waste?

Sustainability

Are Rose Boreal tank tops suitable for maternity wear?

How often should I wash my tank top?

What is the best way to take care for my tank top?

Can I put my tank top in the dryer?

Can I iron my tank top if it becomes wrinkled?

How do I remove stains from my tank top?

Can I use fabric softener when washing my tank top?

What should I do if my item starts to pill?

How should I store my tank top when not in use?

How should I dispose of my tank top when it's no longer wearable?

Can I wear my tops in chlorinated water, such as a swimming pool?

Tank Tops

How do your sports bras fit?

What are your sports bras made of?

Are Rose Boreal sports bras made sustainably?

What workouts are best suited for RB sports bras?

How often should I wash my sports bra?

What is the best way to take care of my sports bra?

Can I put my sports bra in the dryer?

Can I iron my sports bra if it becomes wrinkled?

How do I remove stains from my sports bra?

Can I use bleach when washing my sports bra?

Can I use fabric softener when washing my sports bra?

What should I do if my sports bra starts to pill?

Can I wear my sports bra in chlorinated water, such as a swimming pool?

Are Rose Boreal sports bras suitable for maternity wear?

How should I store my sports bra when not in use?

How should I dispose of my sports bra when it's no longer in wearable condition?

What happens if I need to return something I purchased with Sezzle?Updated 5 months ago